Discover more insights about sample size and statistical analysis. They often miss the mark on how users actually troubleshoot problems. A truly effective technical guide needs to align with the user’s thought process. This means understanding the psychology of seeking help and structuring the guide accordingly. This section explores these principles and offers strategies for creating genuinely helpful get help now self-service resource

If you are struggling assign a time of 5-minutes to whatever it is your are doing – read a book for 5 minutes, jog for 5 minutes, meditate for 5 minutes, record a 5-minut YouTube v-log and then build from there after celebrating your success. A lagging measure tells you if you’ve achieved your goal, while a lead measure tells you if you are likely to achieve the goal. While pain and micro goals are leading measures your macro mission is your long term focus get help now that everything should align to. Having a purpose and striving for something bigger than yourself helps to frame and align everything you d

Now we know that motivation really comes after achieving a small, internalised personal goal the next step in getting started is to set yourself an easy and quick micro goal that is achievable. This breaks down your lagging mission goal into smaller bite-size chunks and helps you to focus on the journey over the outcome. Make your first steps as small as possible