Maybe you’ve added a new program to your computer that doesn’t get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help. This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. If it starts without any problems, you can check solutions for Outlook stuck screen the add-ins. Moreover, it will help you to get the answer to which add-in is causing the issue.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Try these troubleshooting steps in the order presented here, from simple to more complicated.

I want it to open automatically whenever I open my laptop. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

The good news is that most “Outlook won’t open” errors can be resolved with a few proven troubleshooting steps. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.

If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. Make sure that the latest updates for Outlook are installed. For more information, see How solutions for Outlook stuck screen to install the latest applicable updates for Microsoft Outlook (US English only). For more information, see Support for Office 2016 and 2019 clients connecting to Microsoft 365 services has ended. Running the /resetnavpane command removes all customizations to the navigation pane.

Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the troublesome add-in you can remove or replace.

From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down. This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. If your user profile or folder is stored on a network drive, Outlook will be solutions for Outlook stuck screen slower to respond and might become a hanging outlook problem. Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features. User profiles help make sure that your personal preferences are used when you log on to Windows.

I’ve since installed a Windows 2016 server with Office 2024 and I don’t have any more connection problems for the moment. Since making this change, I’m not seeing the errors in Microsoft-Windows-AAD/Operational, however it may be too early too tell. Hello all,Same problem here since Outlook 2016 update on January on RDS 2022, all users are not concerned, but we have more and more users impacted. The cache file is likely corrupt or where it is stored is full.

Find solutions to common problems or get help from a support agent. If you are having problems with Outlook, there are a few things we can help with to get you back solutions for Outlook stuck screen to sending and receiving your email. For additional support, see How to get support for Outlook.com.

Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame.

Your profile stores a variety of settings that control solutions for Outlook stuck screen how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn’t resolve your issue, move on to the next step. If installing the latest updates didn’t resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you’re sure you want to do that. If you don’t choose an option on that dialog box, Outlook won’t let you do anything else.