We’re sorry you’re having problems with the Mail and Calendar apps for Windows 10. To fix the issue, please try each of the following solutions in order. It’s best to cache what they need in an offline situation (for example, 1 year), then apply the archive to beyond this poin

If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitation

If those steps don’t work, see Need Office 365 troubleshooting additional help? Apologies, i did create a new Outlook profile, but when I went to open Outlook it got stuck at loading profile. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. I’m having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Sometimes, a weak or unstable internet connection can cause Outlook to misbehav

When these symptoms occur, or you have other problems synchronizing, the problem might be a corrupted .ost file. It’s best to cache what they need in an offline situation (for example, 1 year), then apply the archive to beyond this point. Online archive can take 24 hours or more to complete, it depends on what you have it set to archive. Why not limit the caching to a more reasonable 1 year, Office 365 troubleshooting if they need to access things outside of this, they can, they just have to click ‘view messages on server’ to do so. So, comments about his email box size aside (which I cannot change or make him clean up at this time), I need this fixed really fast toda

If your password isn’t the problem, you might have a certificate error. If Office 365 troubleshooting so, you’ll see a message that says, “There is a problem with the server’s security certificate. The security certificate is not from a trusted certifying authority.” The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account. If your password is incorrect, you’ll see a message asking you to update your password. Before you begin, make sure that your device has the latest operating system and app update

While we all use systems differently, I don’t think I have 100GB of data after working for my company almost 25 years, let alone this much email. Online archive can take 24 hours or more to complete, it depends on what you have it set to archive. Mail older than 5 years, mail older than 3 months etc. I think Online Archive may be a harder sell but we need to do it anywa

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it’s working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuc

The same applies to the situation whenever Outlook stuck on loading profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Microsoft 365 files are repaired automatically. If Outlook isn’t stuck at a screen that says “Processing,” or this didn’t resolve your issue, continue to Office 365 troubleshooting the steps belo

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Remember to re-enable your antivirus once Outlook is working properly. It helps to resolve the issue and get your Outlook up and running smoothl

If your subscription hasn’t expired, Office will reactivate the subscription the next time you log in. To resolve, first make sure you installed the latest Office update. If you have a Microsoft 365 plan, to keep it active, you have to sign in at least once every 30 days. If Office still won’t install, check that your computer meets the system requirements to install Office. For example, you can’t install Office on computers running Windows XP or Windows Vista. Use Office 365 troubleshooting the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 36