You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving “Cannot start Microsoft Outlook. Cannot open the Outlook window” error messages? We can fix the problem for you, or you can use the troubleshooting steps we’re providing below to help resolve these startup issues. If your Outlook is working fine now, it means add-ins are the culprit. But it is important to identify the specific add-in that was causing trouble. To identify that, check the add-ins one at a time and restart Outlook.

With this method you can talk to a real person from the Outlook customer service on the phone. Fortunately, there are other ways to get in touch with the Outlook support department. If you can’t receive new email messages, there are several troubleshooting steps you can take. If you’re trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it’s working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn’t stuck at a screen that says “Processing,” or this didn’t resolve your issue, continue to the steps below. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.

Get phone, chat, or premium Outlook support to resolve issues even faster. methods to stop Outlook crashing Outlook support is a valuable resource for organizations that rely on Outlook for their daily operations and want to get the most out of their Microsoft software. If you can’t get into your Outlook email account, start by checking your internet connection. Try resetting your password using Microsoft’s password recovery tool. If you see an error message, it could clue you in on what’s wrong.

This helps to pin down the culprit that causes Outlook to freeze. A conflict with Outlook may occur with applications like desktop search, PDF software, or other Microsoft 365 tools that interact with your email account. Outlook not responding may be a frustrating error, but with the appropriate troubleshooting steps, you can often methods to stop Outlook crashing resolve the problem on your own. Checking your internet connection and updating Outlook helps to fix this. Moreover, you can manage add-ins and follow the other tips outlined in this blog. In fact, you can get your email client back to its responsive and efficient self, allowing you to regain control of your email communication.

Follow the steps below on how to create a new profile for Outlook. When Outlook is started in safe mode, all settings are reverted to Outlook default settings which allow for easier detection and rectification of errors. Once you observe that Outlook is not updating automatically, follow the instructions below to restore methods to stop Outlook crashing the Auto-update feature. Click on Programs and Features and then click on uninstall programs. In the drop-down list, uncheck any faulty or needless add-ins that you wish to disable, and then click “OK” and re-launch Outlook for the changes to fully take effect. “COM Add-ins” are modules that add specific features to Microsoft Office products including Outlook.

If the problem doesn’t occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Try to start Outlook without any add-ins running.

To access the filtering options faster, add them to your Quick Access Toolbar. Another options is to use the Filter Email button on the ribbon. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. If you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.

Repeat the process for all the add-ins that were selected earlier and wait until the Outlook crashing problem repeats. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). The steps to access the repair tool vary depending on your operating system.

For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. There might also be a visual alert that a message is unread, has an attachment, or is flagged. See Working with message folders in Outlook.com to learn more about available folders. To show or hide the Folders list, select Show or Hide the navigation pane. Calendar events can be used for your own personal event, or you can invite others to create an in-person or Teams meeting.