However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode. This means Outlook will run with limited features and without any add-ins enabled.

Solved: “Microsoft Outlook Keeps Crashing” Error in 2025

Is Microsoft having a problem with Outlook?

The Classic outdoor signs for business Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report.

Why My Outlook is Closing Automatically?

Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size. The free manual solutions to fix Microsoft Outlook keeps shutting down ends here. If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.

Steps to Fix Microsoft Outlook Crashes When Opening Due to PST Corruption

It looks like Microsoft has acknowledged this issue within the M365 Portal (Issue ID MO978220). Generally, many programs and applications run simultaneously or in the background which can cause interruptions. Therefore, first, restart your system, and second, check the internet connection. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To narrow it down, enable each add-in one by one, restarting Outlook after enabling each add-in.

How to Fix the Outlook Crashing Issue

But before doing so, open Task Manager, right-click Outlook and any other Office applications running in the background and select “End Task.” Corrupt data files (OST or PST) can also cause this Outlook crashing issue. However, rebuilding the data file can resolve corruption issues. Most businesses and organizations rely on Outlook for daily communication and scheduling.

Now, let us move into the solutions to fix the issue of MS Outlook.Avoid the hassle of manually entering each email address.Follow the given ways along with their steps to fix the error and access your files.The PST files will be repaired and the error will be resolved.This issue can disrupt your workflow and lead to data loss if not addressed promptly.Check if the problems causing ‘my Outlook keeps shutting down’ persist.For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.Had this issue on my wifes W10 laptop with Outlook 2016 recently.

I suspect it’s an update that came down recently but I have no idea which one. You could try just removing all the April Office patches in Windows Update. It is possible it’s a patch doing this, a plugin or extension or something else, but without an error or log entry, it’s hard to tell. Scope of impactImpact is specific to some users who are served through the affected infrastructure. Obviously update the client edition and product ID to match your environment but this worked. Has anyone seen this as well with this months updates.

On one server I uninstalled all of the recent security patches and rebooted, but no change. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue. So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice. For instance, back in April this year, the download for the classic Outlook app broke, as users were unable to download the classic Outlook app in any language other than English. Once the repair process is complete, restart your device and check if the issue is resolved.

Why Is Outlook Crashing On Starting or Opening a New Email

Avoid the hassle of manually entering each email address. After your account has been repaired, restart Outlook. Check if the problems causing ‘my Outlook keeps shutting down’ persist. Take a look at your update history for the second KB mentioned.