We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm step-by-step Outlook troubleshooting duplicates have been removed. This issue has been mitigated and we are continuing to monitor the issue to ensure stability.

You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see step-by-step Outlook troubleshooting Reduce the size of Outlook Data Files (.pst and .ost). Your profile stores a variety of settings that control how Outlook looks and feels.

The good news is that most “Outlook won’t open” errors can be resolved with a few proven troubleshooting steps. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.

Start Outlook in safe mode to fix “Processing” screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.

All these things can come together and make Outlook slow. It’s not just one thing causing the problem – it’s a mix of reasons that make Outlook not work as fast as it should. If step-by-step Outlook troubleshooting you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Visit Firefox support to learn how to Disable or remove Add-ons.

If you’re still unable to send or receive email, read how to Fix Outlook.com email sync issues. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. None of the events or information was lost in the move to the new calendar.

You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn’t resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you’re sure you want to do that. If you don’t choose an option on that step-by-step Outlook troubleshooting dialog box, Outlook won’t let you do anything else.

After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a “not responding” message--just as before. But it happens constantly without me even doing anything in Outlook now.

Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to step-by-step Outlook troubleshooting add a 1st party Microsoft alias to their account before accessing Outlook.com.

Some Safari users are unable to add step-by-step Outlook troubleshooting email addresses in the To section, or cannot point the cursor in the To field. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

If you are having issues sending email, this might be due to validation issues with your Microsoft Account. We’re aware of an issue where some users see the error message “Your message can’t be displayed right now”. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed.

To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. We are aware that some users may not be able to receive email from Gmail accounts.

We’re investigating the issue and will update this page when a fix is available. If you’re using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. If anyone finds a more permanent solution, I would appreciate it. It seems like something went wrong on Microsoft update and they might recall it or fix it, so we might need to wait untill that.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the step-by-step Outlook troubleshooting anti-virus blocks the add-in and prevents Outlook from functioning properly.