To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn’t solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.

So you should be able to find some help on this forum. But it may take a while before someone answers your Fix Outlook troubleshooting hub questions. To update your password in Outlook, see Change or update your email password. If you’re having problems setting up your email in classic Outlook, we want to help.

If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account. A software rollout over the weekend was deployed incompletely, causing one component to send a high volume of messages to another component that had been deleted, overwhelming the routing plane servers. Availability has recovered, and engineers are investigating the root cause and identifying Fix Outlook troubleshooting hub problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support.

If the self-help doesn’t solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

The team is sweeping all remaining capacity to identify and address residual issues. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc.

Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you can’t choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen.

After you’ve moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can’t place in their original structure. If you’re using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook.

There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk.

The default SMTP port (25) may be blocked by some Internet Service Providers (ISPs) due to spam concerns. Currently, you can’t use Outlook on Windows to edit calendars that are shared with your Outlook.com Fix Outlook troubleshooting hub account, even if you’ve reconnected your Outlook.com account to Outlook. We’re working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you are having issues sending email, this might be due to validation issues with your Microsoft Account.

Outlook support for Mac provides a comprehensive system to help you troubleshoot problems and effectively use the Outlook application on your Mac device. Remember, Outlook change signature support is there to help you create professional and personalized email signatures that enhance your communication within Outlook. Here’s the Outlook official page on X (formerly known as Twitter). And here’s the link to the Microsoft support page. You can try sending them a direct message (DM) by clicking the envelope icon next to the Follow button. Alternatively, you can create a new tweet and tag them in your message to get their attention.

We’re working to make it possible to edit shared calendars in Outlook 2016 for Windows. Switch your alias to an Outlook.com or Fix Outlook troubleshooting hub Hotmail.com account. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.