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  <section class="collapse-items">
    <section class="intro-single">
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          <h3 class="title-single" style="text-align:left;">Frequently Asked Questions</h3>
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      <div id="accordion">
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              <button
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              >What is timeshare vacation ownership?</button>
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              Owning a timeshare means you own a portion of time in a specific unit in a resort. Most commonly the
              increments are sold per week and usually this means Friday to Friday depending on the specific resorts
              calendar. In specific resorts it could also mean midweek or weekend modules.
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              >What is included in my timeshare?</button>
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              Most timeshare resorts are self-catering which means you have a ‘home away from home” holiday. You will
              not be required to pay for your accommodation week other than a maintenance levy which is charged by the
              resort. Some resorts do charge a key or breakage deposit but these are usually refundable.
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              >What is timeshare resale?</button>
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              Should the needs or lifestyle change for the timeshare owner, he may decide to sell his week. As a proud
              member of VOASA, Uni-Vate Properties are accredited agents who facilitate this process for the seller and
              prospective buyer, ensuring sound and ethical business practice for all transactions.
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              >Can Uni-Vate Properties sell my points?</button>
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            <div class="card-body" style="text-align:left">
              Uni-Vate Properties specialise in fixed weeks or flexi week timeshare but are qualified to sell and/or
              advise on points sales.
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              >How do I list my week with Uni-Vate Properties?</button>
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              You can complete the on-line details which you will find under the “To Sell” tab. There will be a listing
              fee payable of R380 including VAT. The details submitted will go through a verification process. Subject
              to there being no complications, the listing will be processed and published.
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              >Is timeshare an investment?</button>
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              Timeshare is not an appreciating property investment but it is an investment into your vacation lifestyle.
              It will improve your lifestyle and the quality and variety of your family holidays both locally and
              internationally while saving you money. The memories gained and the time spent with loved ones is
              priceless.
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              >How is my week sold?</button>
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            <div class="card-body" style="text-align:left">
              Through Uni-Vate Properties your week will be marketed extensively to all of their available channels.
              Uni-Vate will only charge a listing Fee of R380 including VAT which is due when listing.
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              >How do I buy a week?</button>
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              All available and verified weeks will be listed on the website for prospective buyers. Once you identify a
              week that suits your holiday need and price, click on “Enquire Now” and complete your details to conclude
              the initiation of the transaction.
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              >Is my money safe?</button>
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              By law, your money will be held in a trust account while the transfer is being processed. This trust
              account is a specification of any company registered as an estate agency with the EAAB.
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              >Can I exchange my timeshare for other destinations?</button>
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              Most definitely! Once the week has been transferred to you, you have a choice of membership with RCI
              and/or DAE, two of the worlds largest exchange companies that will gladly exchange your week for you
              anywhere in the world with friendly and professional service. We will gladly put you in touch with them
              and the entire world will be available to you for holidays.
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              >There are so many agents and scam artists out there. Why Uni-Vate Properties?</button>
            </h5>
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          <div id="collapse11" class="collapse" aria-labelledby="heading" data-parent="#accordion">
            <div class="card-body" style="text-align:left">
              Uni-Vate Properties (Pty) Ltd is affiliated to the Estate Agents Board (EAAB) as well as the Institute of
              Estate Agents South Africa (IEASA) and are obliged to comply with the Estate Agents Code of Conduct. We
              are also proud members of Vacation Ownership Association South Africa (VOASA) and are obliged to comply
              with their code too. This assures our clients of professional, ethical and fair service at all times. We
              also have 25 years’ experience in the Timeshare industry in SA and to date the team have processed many
              sales in the residential, share block and commercial arenas within South Africa and are currently involved
              in the rental and management of 40 commercial and 15 residential properties. The Uni-Vate resale support
              team consists of three highly qualified and experienced staff, who have thirteen years’ joint experience
              in the timeshare resales industry.
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              >Why would I buy a resale week rather than a new week?</button>
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              Both are equally viable. The difference is either the seller is the developer of a resort marketing
              directly to the public and offering finance options on the purchase, or an individual who wants to sell
              their week for a variety of reasons. Often when purchasing from an individual the price can be negotiated
              as it is a cash sale with no financing options.
              Its all about finding the resort and time of your choice that fits your pocket so that you can have many
              years of happy holidays. Uni-Vate Properties are highly qualified in offering sound advice and assisting
              you in what can be a tricky decision.
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              >How is the price of the week determined?</button>
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              The selling price is always market related determined by five factors. Resort quality, season, sleeper
              size of the unit, location of the resort and lastly, supply and demand.
              Uni-Vate Properties offer transparent advice on all pricing ensuring that both buyer and seller receive
              the best value for their money.
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              >How are levies determined?</button>
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              Levies are determined by the share block Board of Directors who are accountable to the shareholders. The
              managing agents of the resort are always available to assist with any queries that owners may have.
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